ECONOMIC EFFICIENCY OF DIGITALIZATION OF BANKING SERVICES
Received: 2026-05-19
Published: 2026-06-06
Abstract
This article analyzes the impact of the digitalization of banking services, such as payment services, mobile and internet banking, plastic card services, and others, on the economy. The positive aspects of digitalizing the banking system — including increased efficiency, the development of entrepreneurship, and cost reduction — as well as the negative aspects, such as cybersecurity issues and the reduction of jobs, are examined. Furthermore, the article explains the main objectives of digitalizing banking services, namely making banking services faster and more convenient, reducing the amount of paper documentation, and lowering service costs, while also discussing the challenges that arise in this process and ways to solve them.
Keywords
List of references
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License
This work is licensed under a Creative Commons Attribution 4.0 International License.