Emotsional intellekt va uning biznes muloqotdagi o’rni
Referat
Maqolada ish joyidagi emotsional intellektning (EQ) roli va uning xodimlarning tashkiliy samaradorligi va muvaffaqiyatiga ta'siri ko'rib chiqiladi. Jon Mayer va Piter Salovey tomonidan taklif qilingan emotsional intellekt tushunchasi, shuningdek, o'z-o'zini anglash, o'zini o'zi boshqarish, empatiya, motivatsiya va ijtimoiy ko'nikmalar kabi asosiy xususiyatlari tasvirlangan. Ish joyida emotsional intellektni yaxshilash yo'llari o'rganilmoqda.
Mualliflar haqida
Adabiyotlar ro'yxati
Goleman, D. (1995). Emotional Intelligence: Why It Can Matter More Than IQ. Bantam Books.
Mayer, J.D., Salovey, P., & Caruso, D.R. (2002). Mayer-Salovey-Caruso Emotional Intelligence Test (MSCEIT) user's manual. Multi-Health Systems.
Cherniss, C., & Goleman, D. (2001). The Emotionally Intelligent Workplace: How to Select For, Measure, and Improve Emotional Intelligence in Individuals, Groups, and Organizations. Jossey-Bass.