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XITOY MEHMONXONA SANOATINING RAQAMLI TRANSFORMATSIYASI: DOLZARB MUAMMOLAR VA ULARNING YECHIMLARI

Ying Zhao
https://doi.org/10.61587/

Qabul qilingan: 2026-05-27

Nashr etilgan: 2026-06-06

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Annotatsiya

Mehmonxona sanoatida raqamli transformatsiya sezilarli darajada jadallashdi va bunda o‘z-o‘ziga xizmat ko‘rsatish terminallari, avtomatlashtirilgan robotlar, aqlli xona boshqaruv tizimlari hamda sun’iy intellektga asoslangan platformalar kabi ilg‘or intellektual texnologiyalar keng qo‘llanilmoqda. Biroq ushbu texnologiyalarning tezkor joriy etilishi xodimlarning farovonligi va ko‘rsatilayotgan xizmatlar sifatiga ta’sir qiluvchi ayrim operatsion qiyinchiliklarni keltirib chiqarmoqda. Mazkur tadqiqot Xitoydagi yuqori toifadagi mehmonxonalarda faoliyat yurituvchi 25 nafar front-ofis xodimi va quyi bo‘g‘in menejerlari bilan o‘tkazilgan chuqurlashtirilgan intervyularga asoslangan. Ushbu intervyular asosida beshta asosiy muammo aniqlangan. Intervyulardan olingan ma’lumotlar va tegishli ilmiy maqolalar asosida kompleks yechimlar tizimi ishlab chiqilgan. Ushbu tizim texnik takomillashtirish, xodimlar salohiyatini rivojlantirish dasturlari va boshqaruvni takomillashtirish choralarini o‘z ichiga oladi. Tadqiqot natijalari mehmonxona biznesida inson va texnologiya o‘rtasidagi munosabatlarni nazariy jihatdan chuqurroq anglashga xizmat qilish bilan birga, mehmonxona menejerlari uchun amaliy tavsiyalarni ham taqdim etadi.

Kalit so‘zlar

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Mualliflar haqida

Ying Zhao
407322248@qq.com
"Silk Road" International University of Tourism and Cultural Heritage

Litsenziya

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This work is licensed under a Creative Commons Attribution 4.0 International License.

Qanday iqtibos keltirish kerak

XITOY MEHMONXONA SANOATINING RAQAMLI TRANSFORMATSIYASI: DOLZARB MUAMMOLAR VA ULARNING YECHIMLARI. (2026). MMIT Proceedings, 781-786. https://doi.org/10.61587/

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